Uber provides (limited) access to data on the mobile app and website in four different ways, which we describe below.
Please note that regardless of the method with which you attempt to retrieve your data, it is important to document any exchange with Uber and any interaction on the app (e.g. notification of a promotion, change of multiplier) in any way (e.g. by taking screenshots or keeping your Uber emails).
The types of data recovered by each of these methods may be different. That’s why we recommend that you take the time to send an e-mail using our template letter (method 1 below).
The data access letter template was developed by Personaldata.IO and HestiaLabs based on direct work experience with drivers requesting their data from Uber. The letter is designed to specifically request data that Uber has proven to collect but is reluctant to share.