Uber provides (limited) access to data on the mobile app and website in two different ways, which we describe below.
Please note that regardless of the method with which you attempt to retrieve your data, it is important to document any exchange with Uber and any interaction on the app (e.g. notification of a promotion, change of multiplier) in any way (e.g. by taking screenshots or keeping your Uber emails).
The types of data recovered by each of these methods may be different. We therefore recommend that you take the time to send an e-mail using our template letter (method 1 below).
The data access letter template was developed by Personaldata.io and HestiaLabs based on direct work experience with drivers requesting their data from Uber. The letter is designed to specifically request data that Uber has proven to collect but is reluctant to share.
We have also developed this phone-readable recovery tutorial, which can be accessed below: